Delivery operations
From pickup to doorstep — and back when needed.
Mashawir handles the daily work of a courier company: assigning drivers, moving parcels through branches, proving delivery and dealing with what didn't go to plan.
01
Dispatch
The right driver gets the job without phone calls.
- Automatic pickup-driver assignment in the merchant's zone, balanced by workload
- Express deliveries go straight from merchant to receiver
- Live dispatch map
- Drivers' online/offline status
02
Proof of delivery
Settle disputes before they start.
- OTP code from the receiver
- Signature on the driver's phone
- Photo at pickup and delivery
- Required per parcel by the merchant
03
Branches and transfers
Grow city by city without losing track.
- Several branches under one company
- Transfer manifests between branches
- QR scanning at every handoff
- Printed shipment labels and pre-printed QR stickers
04
Exceptions and returns
Every problem gets a reason and a next step.
- Postponed, failed, refused and cancelled parcels, each with a reason
- Status and reason names you manage in three languages
- Return orders back to the merchant
- Handoff to partner courier companies
Explore more
Merchant app & portalCreate deliveries, track parcels and follow COD.Driver appPickups, deliveries, proof and settlements.Admin panelOperations, pricing, finance and reports.COD & financeSettlements, payouts, safes and accounting.API & integrationsAPI, webhooks, tracking and partner couriers.Your brandYour apps, your name, three languages.
See Mashawir running for your company.
Message us on WhatsApp and we'll show you a demo and answer your questions.
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